We also flag any pre-existing wear we find during the inspection separately from new storm damage, since insurers distinguish between the two.
We photograph damage from multiple angles and distances, matching the level of detail Kenova, WV adjusters typically expect to see in a claim submission.
We also keep records of regional Kenova, WV storm events, which can help corroborate the timing of damage on a claim.
Full insurance and licensing documentation available on request.
Post-storm call volume spikes fast — our Kenova crews prioritize active leaks first, then work through the queue.
No verbal-only pricing, ever, even during high storm-season demand.
We've seen what speeds a claim through and what slows it down, and we document accordingly.
Here's what a typical Storm Damage Roof Repair visit after a Kenova storm event includes.
We check every slope methodically for impact marks that could compromise the shingle's remaining lifespan.
High wind can lift or tear shingles without leaving an obvious gap, weakening the seal until the next storm finishes the job.
Debris removal and structural assessment happen together, not as two separate visits.
Proper documentation before you file can make the difference between a fast approval and a drawn-out dispute.
We scope the repair to match what actually happened during the storm, not a generic estimate.
Gutters torn loose by wind are reattached and resloped as part of a full storm damage visit.
Storm damage assessments move a little slower than a routine repair call, since documentation quality matters for your claim.
A Storm Damage Roof Repair technician inspects every roof slope in person, not just what's visible from the ground.
Photo documentation and a written quote are provided in the same visit.
We follow up to make sure the repair holds through the next storm season.
They walked us through what was worth claiming and what wasn't, no pressure either way.
— Kenova Homeowner
Storm chasers were going door to door, but we called Roof Repair Smedway instead since they're actually local.
— Kenova Homeowner
Wind stripped half our roof and they had it documented and repaired within the week.
— Kenova Homeowner
They found damage on a slope we never thought to check ourselves.
— Kenova Homeowner
After a major regional storm, we prioritize scheduling based on damage severity across Kenova, with active leaks always handled first.
